The Harvard Medical School
Quality Leadership Program (HQUAL)
July 17 - 28, 2017

Program Summary

Traditionally, the thinking around quality and safety has been: if you educate the physician or clinical staff on best practices, then you have improved safety. What we see instead is that people are doing the best they can until systems fail them. 

How do you create an environment that prevents medical errors and the resulting iatrogenic harm? System-based solutions.

HQUAL is an intensive 2-week development program for healthcare executives who want practical experience in the delivery of quality healthcare.

The program provides exposure to quality and safety practices at the Harvard affiliated hospitals. These hospitals include the Massachusetts General Hospital, the Brigham and Women's Hospital, Boston Children's Hospital, the Beth Israel Deaconess Hospital and the Dana Farber Cancer Institute. Participants will have unparalleled access to senior leaders and faculty from HMS and its affiliated hospitals. There will be considerable networking opportunity through sharing best practice experience and problem solving with other members in class, team-based interactions and discussions with faculty.

HQUAL empowers health leaders to deliver safe, high quality care through:

  • Interactive case studies taught by Harvard Medical School and Harvard Business School faculty
  • Organized site visits showcasing departments at leading HMS-affiliated institutions

Key take-aways from this program are the development of:

  • A mentored process improvement project
  • Hands-on learning in healthcare delivery
  • In-depth understanding of key operations within a high profile academic medical center